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Remote Infrastructure Management
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Citrix Administration
Mysql and Oracle DB Administration
Network Operating Centre Operations
IT Help Desk Function
Data Centre Function
Antivirus Infrastructure Management
Software Development
Java, PHP , .Net Developments
Quality Assurance and Business Analysis
SharePoint Development
Web Development and Designing
Off Shore Accounting
Contact
Data Entry Services
Internet Research
Content Management
Remote Infrastructure Management
Unix and Windows Administration
Citrix Administration
Mysql and Oracle DB Administration
Network Operating Centre Operations
IT Help Desk Function
Data Centre Function
Antivirus Infrastructure Management
Software Development
Java, PHP , .Net Developments
Quality Assurance and Business Analysis
SharePoint Development
Web Development and Designing
Off Shore Accounting
Data Entry Services
Internet Research
Content Management
Remote Infrastructure Management
Unix and Windows Administration
Citrix Administration
Mysql and Oracle DB Administration
Network Operating Centre Operations
IT Help Desk Function
Data Centre Function
Antivirus Infrastructure Management
Software Development
Java, PHP , .Net Developments
Quality Assurance and Business Analysis
SharePoint Development
Web Development and Designing
Off Shore Accounting
IT Help Desk
● 8x5 or 24x7 Help Desk management
● Trouble ticket (Service Requests) creation and management
● Remote and onsite PC troubleshooting and providing resolutions
● Escalation of Back end system issues to relevant stake holders
● SLA management and Negotiations
● Providing Charge back reports as per the customer cost centers
● Providing monthly reports to Customer service management team
● Installation and un-installation of end user software as per the Customer Policy
